Hotel Policies

Inconsistent Delivery Rules

Hotels have varying policies regarding food deliveries. Some allow direct room delivery, while others require guests to meet drivers in the lobby, leading to confusion.

Security Restrictions

​Many hotels prioritize guest security, limiting access for delivery drivers to certain areas, which can complicate the delivery process.

Logistical Challenges

Navigational Issues

Large hotel layouts can make it difficult for drivers to find the correct room, resulting in delays.

Communication Gaps

Drivers may not receive clear instructions from guests about their hotel location, complicating the delivery process.

Driver Concerns

Comfort with Deliveries

Some drivers may feel uncomfortable delivering directly to rooms due to safety concerns, preferring to leave orders at the front desk.

Time Constraints

The additional time required for hotel deliveries can deter drivers, impacting service availability.